Term and Conditions
Broderick’s Website Terms & Conditions
Last updated: 30.04.2025
Welcome to broderickshandmade.com! By browsing or purchasing from our site, you agree to the following terms and conditions. Please read them carefully—preferably with a nice chocolate bar in hand.
1. Who We Are
Broderick’s Handmade Ltd. is a family-run Irish company based in Dublin. We create and sell handmade chocolate bars, tray bakes, and other sweet delights using the finest Belgian chocolate and quality ingredients.
2. Using Our Website
You agree to use our website for lawful purposes only. We reserve the right to refuse service, cancel orders, or restrict access if we believe your behaviour is disruptive, dishonest, or breaches these terms.
3. Product Information
We do our best to ensure all product descriptions, images, prices, and availability are accurate. That said, we're only human, so errors may happen. We reserve the right to correct these at any time without notice. Packaging displayed on our website, including but limited to product page are for illustration purposes and might differ from the product you receive, even if we do our best to keep our product page up to date.
4. Ordering & Payment
All prices are listed in euros (€) or dollars ($) depending on your country and include VAT where applicable. Exchange rate are handled by our payment platform and we don't have control over this. Orders are confirmed once payment is successfully processed. We accept major credit/debit cards and other secure payment methods offered at checkout.
5. Shipping & Delivery
We ship to a wide range of countries—check our FAQ for the full list. Delivery times may vary depending on location and demand. Once your order leaves our hands, delays with couriers are outside our control (but we’ll do our best to help if needed!).
6. Returns & Refunds
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or doesn’t match what you ordered, please contact us at [insert email] within 7 days of delivery. We may require a clear photo of the issue as proof. If approved, we’ll issue a store credit for the value of the affected items, valid for use on our website within 30 days. No fuss, just fair play.
7. Allergens & Dietary Info
Allergen information is clearly listed on each product page. Our treats are made in a facility that handles nuts, gluten, dairy, and other common allergens. We recommend reviewing product info carefully before purchase.
8. Intellectual Property
All content on this site—including text, images, branding, and design—is owned by Broderick’s Handmade Ltd. and may not be used or copied without our written permission. But feel free to share your love for our treats on social media (with a tag, of course!).
9. Privacy
We take your privacy seriously. Please refer to our [Privacy Policy] for details on how we collect, store, and use your information.
10. Changes to These Terms
We may update these terms from time to time. Continued use of our site after changes means you accept the new terms—so maybe peek back here occasionally.
11. Contact Us
Questions, concerns, or want to say hi? Visit our Contact Page.